回想起我剛來到銀行實習的時候，對工作的一無所知，在為人處事方面都是非常的小心謹慎。下面來下我談下我的工作情況，並做下自我評價吧！
我具體的工作是櫃員，這個看似簡單又體面的崗位，原來只是玻璃牆外人對我們的定位。而我的轉換不僅是從以前的玻璃牆外到內部的更替，更多的是我感到了表面的東西不一定是真實的東西，最能欺騙人的就是我們自己的眼睛。工作時的精神高度集中，容不得半點鬆懈，對客戶要耐心的解釋，對工作要充滿激情。說實話，這在沒參加工作以前的我是根本做不到的，現在我知道我可以做到了，並且可以自豪的說我不比別人做的差，這也許就是工作帶給我自身最大的變化，雖然這個變化是潛移默化的，但我切切實實的感到了這個變化。
既然是工作心得，我想就沒必要寫太多冠冕堂皇的話，只有那些中肯的建議和批評對我們的工作來說才最實在，銀行的發展經歷了很久的轉變和提高，但是存在的問題亦不容小視。自身的人員素質不高，業務的單一和少的可憐的附加值，管理的不健全，激勵措施的效用性不高等等。這一切是我們無法不面對的問題，雖說我們也在努力的改變這一現狀，但改變不是一朝一夕。我們正在這個關鍵的轉型期。
我們可以藉著銀行的成立這個絕好的契機，實現整個企業的蛻變和提高。雖然這個過程中會有很多的阻力和壓力，但是我們明白了壓力是最好的動力之後，也許很多的問題就會迎刃而解。
工作轉正後，我想轉變的不僅是身份，更應該是這種身份轉變後的責任，所以我會更加地努力工作。
回顧20__年，我在__分社工作__天，在營業部工作__天，這__天中，從我手裡收入的現金超過億，付出超過千萬，沒有一張假幣能逃過我的法眼;接觸形形式式的客戶，超個的不少，有些能用平和口氣解決迷霧，有些能用燦爛笑容嘻嘻過海，不能的，我用誇張而有技術含量的表情挫其蠻氣，撫安燥心;愛我崗位，開心工作，我善於在工作中發現美，這一年我遇到附加價值的客戶有個，一位笑容像安在旭，一位魅力得像胡軍，另外一位則像端莊版的吳雁祖;本人生愛好乾淨整潔，絕不讓任何一張殘鈔混入新鈔隊伍，在空閒時間把網點打掃得一塵不染，廁所洗得飄香反光;本著好記不如爛筆頭的座右銘，每次認真的閱覽檔案，將新操作新業務記入私人筆記本以備查用;本人好學，這一年來主動親近atm，關心它，揣摸它，最終熟悉其脾，並於節假日主動承擔照顧它的任務;人人防火，戶戶安全，對於滅火器，只要有新產品，我必定會第一時間去摸一下，以防萬不得已的時候要用到它卻不明白怎樣用;珍惜生命愛惜生命，對於二道門，我總是第一時間按照檔案步驟模擬實踐，以正規的格式去執行並以最好的態度去變成習慣;知己知彼，百戰百勝，又由於我們這一代比較有網蟲潛質，於是我總會瀏覽其他銀行的主頁和金融最新報道，以便在工作中尋找靈
感，培養自我為信社盡點棉力。
歲月不居!來也匆匆，去也匆匆!雖然我老是覺得累，可是時間老人卻總也不覺得累，每一天自我陶醉地嘀嘀噠噠跑個不停!回首這一年，頗有感慨——我完完整整的為商行服務了一年，商行也給了我別人羨慕不已的報酬——幸福!增加工作成果——你做了別人沒有做的
從正常班到倒班，我踏踏實實地做，用心地體會，感悟最深的就是“端正態度，遵守行紀行規;尊敬領導，服從安排;團結同事，虛心求教;明確目標，腳踏實地”。
一年的工作實踐，深深地體會到“臨櫃工作是銀行第一形象”的含義。我們的形象直接影響到客戶對我行的第一印象，關係到能否留下客戶，更關係到能否能留住客戶。這要求我們要有較高的綜合素質，要求我們必須切實堅持臨櫃工作的服務宗旨“熱情周到，耐心細緻，為客戶辦好每一筆業務，讓客戶滿意”。
一年的工作使我深刻體會到業務知識欠缺的嚴重性。這促使我又學習了更多的新東西，使自我的業務知識更具全面性。雖然我們新增了不少業務，可是要想保證我行的不斷壯大，僅有不斷地新增業務。這就要求我必須吸收新的知識才能順利開展工作，才能跟上我行的步伐。
要做一名合格臨櫃人員，光有全面的業務知識不夠，還需要配合主動、熱情、耐心的服務。我們工作中的主性首先是要做到經理要求我們的“主動和客戶打招呼、交流”。我隨時主動向部分客戶介紹我行的業務資訊、新產品。
工作態度好了，業務知識跟上了，還需要良好的工作氛圍。營造良好的工作氛圍最主要是團結同事。團結同事不是吃吃喝喝，也不是不拌嘴，而是要理解、尊重。虛心請教，互幫互助，共同學習，大家才能同心協力，才能融洽相處。經過這一年的認真工作，使我自身有了很大的提高。第一，增加了對工作的熱情度與自豪感，尤其是處理完棘手的業務問題與刁難的客戶時。第二，提高了自身素質，臨櫃工作使我理解到人的一生就是存“知識、經驗、修養”，存的越多利息就越高，日益積累，回報自然提高。第三，提升了人際交流本事，經過與不一樣客戶交流，見識、膽識、才識增加了，溝通本事曾強了，人際關係處理的越來越好。
增加一點你的想法——讓工作能發揮你的知識優勢
領導的關心和幫忙使我更加喜愛這份工作，增加了我的壓力，更增加了我的動力。
我在學習和工作中逐步成長、成熟，但我清楚認識到自身的不足，需待提高自身的心理素質、技能素質、綜合素質。新的一年，給自我定下新的目標。
1、自覺加強學習，學習業務理論，學習業務實踐，學習身邊的同事，全方面提高自我。
2、腳踏實地做更多工作，提高工作主動性，不怕份外事，不怕多做事，不怕做小事，在點滴實踐中完善提高自我。
3、提高自身文化的修養，努力使自我成為優秀的銀行工作人。
回憶過去，看今朝，展望未來，相信經過自我的努力明天會更好。
經過忙碌而又充實的一年，在這一年裡，對工作更加得心應手；對自己的不足更加加快改進的步伐；對領導的關懷更加感恩；對同事的關心更加感動…….
總體來說，在上年的工作當中，從我行開始內部使用銀行卡，到正式髮卡；從卡的內容單一，到如今很多功能建設中；從一開始卡的發展沒有方向，到如今和各個商家進行聯盟；我都很榮幸的經歷並且親手參與了這一切，在整個過程中我經歷了困惑；學習了經驗；接受了幫助；得到了收穫。
我的父親經常告訴我，人的一生都在學習，我一直把這句話記在心裡。在工作中，想要把銀行卡業務做好，不只是需要銀行卡方面的知識，凡是和銀行卡相關的任何內容都是我在我的學習範圍之內：客服、制卡機的管理和使用、監控設施的巡查、報表的分類和分析、銀行卡在前置機的設定、ATM管理辦法、銀行卡類的中間業務、銀行卡代繳費相關的資料、與各個商戶的聯盟、銀行卡的市場調研、借記卡小額迴圈貸款、銀行卡的安防工作等等。在這非常感謝基礎業務部、營業部、科技部、辦公室等部門的協助，也非常感謝**省各城商行、**銀行、**銀行卡部負責人的支援，通過他們積極的配合，我對銀行卡的認識更加的深入，對於銀行卡將來的髮卡趨勢有了明確的目標，為下一步工作打好了堅實的基礎。
在最近的一段時間，我行聯合銀聯發行#卡，要求在本市找尋頂尖的合作伙伴，和它們簽訂互惠互利的合作協議。在談判的過程中，遇到過很多的困難，包括在談判的過程中，有些商家不願意提供最優惠的服務，只是在做表面功夫，這樣在後期我行高階持卡人會對我行銀行卡喪失信心，還有可能影響到其他相關業務，所以經過詳細的調查和仔細的談判，到最後還是實現了制定的目標。截止到*月**日，已經簽署了**飯店、賓館、**大酒店等6家高檔酒店，目前還有3家正在談判中，談成後對我行銀行卡會有非常好的影響。
總之，我對工作會一直保持這份熱誠之心、責任之心、嚴謹之心，在未來的工作中，用我的每一分能量換取我行銀行卡業務的每一分進步，使我行銀行卡業務燦麗綻放。
回想這一年，有很多值得回味和深思的東西。從最初進海月分理處實習的懵懂無知，到湧口支行第一天正式上櫃時候的謹慎小心依葫蘆畫瓢，再到如今在能熟練操作。一路走來，我始終保持著良好的工作狀態，以一名合格的農商行員工的標準嚴格要求自己。
作為一名新員工，我們的短處是業務技能上的經驗不足，但我會在工作態度和勤奮敬業方面發揮自己的長處。熱愛自己的本職工作，正確，認真的去對待每一項工作任務，在工作中能夠採取積極主動，能夠積極參加單位組織的各項業務培訓。我印象最深刻的是我支行第四季度以來開展的代理保險業務，我一名新人，敢於一馬當先，積極營銷，在個人取得不錯的成績的同時，也帶動了湧口支行其他員工的士氣，最終湧口支行在第四季度和第一季度中，保險業務取的不錯的成績。同時我自己在營銷過程中學習了許多的知識，也鍛鍊了自己。因此，經過近一年的不懈努力，我的工作水平有了長足的進步，我相信我能為厚街支行做出更多的貢獻。
雖然近一年來感覺自己有了不小的進步，但不足之處仍然存在，在一些細節的處理和操作上存在一定的欠缺，我要在今後的工作學習中磨練自己，在領導主管和同事的指導幫助中提高自己，發揚長處，彌補不足。在轉正後制定出我新的奮鬥目標，以飽滿的精神狀態迎接新的挑戰，向先進學習，向同事學習，學習新業務，掌握新理論，適應新要求，取長補短，共同進步，不斷提高自己的履崗能力，把自己培養成業務全面的新型人才。
現在，試用期已結束，所以我提出轉正申請：懇請領導給予我成為正式員工的寶貴機會，我也將珍惜這來之不易的繼續工作，也將態度謙虛、熱情飽滿地把工作做的更好。
Time, I now stand at an important intersection in life, full of excitement and excitement, ready to enter a new arena, full of light and opportunities, but also full of competition and challenges. Here, my sincere hope that your unit can give me a chance to realize the value of life, so I can show themselves on this stage to prove themselves.
University for four years, through the system of professional knowledge of learning, I have the international economy and trade of this discipline has a more profound understanding, with a profound theoretical knowledge and considerable practical ability to operate. At the same time, the use of spare time self-study and obtain a certificate related to the addition, I also actively participate in various practical activities. In the activities, to develop their own organizational management and team spirit, can quickly integrate into the team, have a strong ability to adapt and fast learning ability, and the establishment of a high degree of responsibility.
I very much hope to go to your bank to work to make their own theoretical knowledge and practice of combining, so that their life can have a qualitative leap. I believe that your overall image, management style, work atmosphere will be more attractive to me, is my ideal pursuit of the goal. I sincerely request that you give me a chance to show me my abilities.
As a senior graduate, although there is no wealth of work experience, but I believe that as long as their work has a high sense of responsibility, and can hold a modest attitude to the positive efforts of learning, brave the face of every challenge, Heaven There is nothing that can not be accomplished.
"Ten years grinding sword, today to demonstrate". I do not have a prestigious university diploma to sponsor, there is no rich political background to decorate, but I have a healthy and natural me, confident and not arrogant, stable and innovative, mature and full of vitality. I would like to take this natural with my most sincere heart and other college students to accept your selection. Looking back, I have the courage to explore the diligent study of the accumulation of knowledge of the road; look to the future, I will be happy to devote themselves to the cause of business development path. Zhu Gui unit of the cause of thriving, thriving!
I am the Anhui Feixi stone silver village bank of a general business hall staff. In the past two years in the village bank, I have always maintained a good working condition, with a qualified village bank employees strict standards of their own requirements. Based on their own work, devote themselves to study business skills, so that they can contribute in the ordinary post youth, the cause of the Bank issued a light, a heat. In two years of work I have served as a cashier, business and other work! Familiar with the front desk business. Now the work of the past two years to do the following summary;
First, the basic work
Emphasis on theoretical study, consciously strengthen the relevant financial policies and laws and regulations of learning, to build a solid theoretical knowledge structure, and constantly improve their overall quality.
First of all, as a general front desk integrated business, I know as a business, not strong business theory support, can not provide customers with fast and efficient service, in order to comprehensively enhance their overall quality, I consciously use amateur Time, the system learned the relevant business knowledge, so that their business, the rules and regulations have a more comprehensive understanding of the daily counter for the customer business consulting can also give the correct feedback and reply.
In addition, in order to adapt to the needs of financial work in the new era, and enhance the systematic and continuous learning of the whole business, I earnestly study all kinds of financial knowledge and actively participate in the qualification of the banking association in a humble and prudent manner. Examination, the People's Bank of anti-counterfeit money for the job examination and the Bank's five teller examination. And focus on the work of secondary school for use, through the development of daily work, continue to accumulate work experience in the comprehensive business capacity, comprehensive analysis of capacity, coordination of service capabilities, language and other aspects of language skills, have greatly improved.
Second, the performance of job responsibilities.
As a front desk integrated business, I love their own work.
1, At work, I am able to be diligent, diligent, diligent, strictly implement the national financial policies, abide by the Bank's rules and regulations, and actively respond to the call of the Bank, and actively carry out the work within the scope of authorization . And in many of the details of the workflow would like to ideas, methods, in line with the relevant rules and regulations under the premise of simplifying the process, improve efficiency and better meet the work requirements.
In daily work, I always ask myself to seriously and meticulously to each work, in the specific business process, and strive to achieve the intentions, sincerity, confidence, patience, careful handling of every business, every customer reception.
"Customer satisfaction, business development" as the goal, devote themselves to study business skills, the flexibility of the financial policies and the spirit of the work, and establish a good window service dedicated image. In the busy work, I insist on doing a good job, "smiling service", patient and meticulous answers to customer questions, for two years there have been no personal reasons for the emergence of customer complaints or dissatisfaction
2, security management, enhance awareness of prevention.
In the past two years, I have been able to strictly follow the relevant requirements of the Bank's security and security, and act in strict accordance with the system. On duty during the time to keep vigilant, anti-theft anti-theft anti-riot plan and alarm calls, master, use a variety of prevention equipment. Check the circuit on time, the phone is normal, to prevent the device is in good condition, when abnormal circumstances can be handled on the spot to deal with the spot, can not take the initiative to report to the higher authorities and so on. Combined with their own work to strengthen the cash, vouchers, seal management, from the source to prevent the case. And constantly enhance the sense of security precautions, conscientiously implement the preventive measures, do the "security from my start, from the side to start small", to prevent micro-security, the security really fell to the real office.
3, ideological, and actively participate in political studies, abide by the rules of discipline, political requirements for progress, with high political consciousness, and actively to the party organizations.
4, life, and people are good, pay attention to develop their own team spirit and sense of collaboration, and constantly enhance their own value.I know that the individual's ability is limited. To promote the development of our business, we need all the colleagues to work together. In improving their own quality, I pay particular attention to the team spirit, unity of my colleagues, Want others to think, be anxious other people are anxious ", and actively create a solidarity and enterprising work atmosphere, effectively carry out the requirements of the Bank of the work.
Ideological, and actively participate in political studies, adhere to the four cardinal principles, support the party's principles and policies, and consciously abide by the laws and regulations.
Work, I work since years, has a certain department, a certain section, accounting and other sections of the work, no matter where they are, demanding their own, study hard business, strive to become such a firm conviction, I have been proficient in savings, accounting, planning, credit cards, a loan and other services, as line of business experts. Personal development experience
Remember, just enter the line, in order to grasp the line of business as soon as possible, every day more than an hour in advance to the post, practice counting, plans, savings business, although the residence from the work unit to ride more than 1 hours, but I Every day, rain or shine, especially in winter, ice and snow, afraid not squeeze on the train, I often have to work two or three hours in advance, that time I developed into the habit of early units, and now every day is the first to Line, the first cleaning, and then look at the business book or ready to prepare a day's work, but also this habit, gave me plenty of time to learn more business knowledge, for my years of work smoothly laid a good foundation .
I work for most of the posts in the foreground, in order to better serve customers, for different levels, different needs of customers, I give different help and services, I remember a first time to my customers, when I learned He wants to buy second - hand housing loans, because he did not know how to do, just have an idea, I will be detailed to him a loan of all the procedures. In addition to the customer service I am committed to, in line activities organized by the I also responded positively, often participate in the organization of the competition, self-display, and achieved excellent results, by the unit awards.
Learning, since I joined the work, I never give up learning theoretical knowledge and business knowledge. Since I graduated from Finance School is a secondary school, just work I use my spare time self-study college, and graduated in years, but I am not satisfied with the status quo, and in years self-study Northeastern University financial undergraduate, due to hard work, The teacher fully affirmed by the study, is currently actively preparing for thesis defense. Not only to master and improve the financial knowledge, but also has a certain theoretical level, fully meet the standards of undergraduate students. Learning theory, more research business, the financial knowledge learned into the work to make the business level continues to improve, and in years to participate in the national intermediate economist qualification examination, passed the same time was hired as an intermediate division. In the years of business knowledge examination, each accounting business qualification examinations have reached a level.
Finally, I would like to say is that the above is only a little achievement in my work, which unit of leadership and the help of colleagues are inseparable. I always firmly believe that a word a match and then bright, and only big light beans. But if a match to lit a pile of matches, it will be burning.
Remember, just enter the line, in order to grasp the line of business as soon as possible, every day more than an hour in advance to the post, practice counting, plans, savings business, although the residence from the work unit to car more than 1 hours, but I Every day, rain or shine, especially in winter, ice and snow, afraid not squeeze on the train, I often have to work two or three hours in advance, that time I developed into the habit of early units, and now every day is the first to Line, the first cleaning, and then look at the business book or ready to prepare a day's work, but also this habit, gave me plenty of time to learn more business knowledge, for my years of work smoothly laid a good foundation (Cash statistics, cash statements, funds transfer, deposit statistics), the Department of card integration, etc., only a dozen jobs, including accounting (exchange, refund, court inquiries, blank voucher online banking); Card Department integrated a dozen daily specific work to do, as a result of statements, each end of the month, regardless of whether holidays should be reported in a timely manner, so I have never rested a complete 51, 11 and New Year's Day, But I never to the line to have a point overtime pay, but did not tell the governor once bitter.
I always firmly believe that the line today's reform and development achievements, and have the same willing to quiet dedication of the staff are inseparable, and I am just a part of the sea, is what I should do. I work most of the posts in the foreground, in order to better serve customers, I sincerely friends with customers, a few years of work, I made hundreds of customers and friends, they are not only my life friends, more Is my assistant in the work, I now have all the deposits from my friends to make friends.
In order to be able to become good friends with them, for different personalities, different levels, different needs of customers, I give different help and services, I remember a first time to my bank customers, when I learned that he wanted to buy second - hand housing loans , Because he did not know how to do, just have an idea, I will detail to him a loan of all procedures, and the use of rest days, to help him find housing, when he lived in a new room, Become a good friend, I rely on this personalized service with my customers make friends, I became their bank "consultant" at the same time, they also became my deposit amount of growth, I have reached the highest amount of Lan Zhu more than 300 million.
In addition to the customer service I am committed to, in line activities organized by the I also responded positively, often participate in the organization of the competition, self-display, and achieved excellent results, by the unit awards.
I am from entry into the front desk teller work. In the front of the work, I have maintained a modest attitude, conscientiously study the business, work diligently, with a positive attitude towards each and every ption of the work I have mastered the personal business operations and accounting system, has accumulated valuable experience and many high-quality customers to form a good relationship, the customer's is my work in the foreground of the valuable wealth left.
Personal Account Managers are a dynamic and promising job, and individual account managers will play an increasingly important role in the development of banks as they move from retail banking to retail banking. I believe that the individual account manager's job is simply to maintain the existing high-quality customers, tap potential new customers, customers recommend the right financial products at the same time, to achieve a win-win bank and customers. Here, I would like to emphasize the "win-win" the word. When the one-sided emphasis on bank benefits and customer interests, the marketing work done is not perfect, when the two together, it will create a marketing miracle. If I can be a personal account manager, I will define this job by using my expertise to help our key clients, as their safe and effective financial assistant, to maximize their assets, as well as to connect with customers And * line of the bridge, to avoid financial risks, the promotion of financial products, to achieve maximum customer value.
In the realization of maximizing customer value, individual account managers should fully understand the customer, for different psychological needs of customers, tailored to recommend appropriate financial products, combined with our short-term fund products, products, long-term insurance and financial products, Targeted marketing. In marketing products, should be in good faith, professional, efficient, high-quality principles, for the sake of customers, win the trust of customers, the formation of a virtuous cycle of marketing. But also the depth of high-quality customers to tap the potential for private purchase. In normal work, some customers because of outbound travel, children have to purchase foreign exchange needs, but out of the * line do not understand, go to the Bank for processing, resulting in the loss of resources. Personal account manager should increase publicity, combined with our bank remittance, traveler's checks, credit cards and other products, to provide customers with a wide range of foreign exchange services. In practice, the daughter of a customer to study abroad, we recommend him a traveler's checks, the customer in the line of the Bank of China in line with the service, or choose to my daughter for the purchase of 10,000 Canadian dollarsTraveler 's checks, the customer is very satisfied, and said that the future will choose to remit the way to my line for business.
In the maintenance of customer relationships, individual account managers should do a good job of customer classification management, different customer implementation of different management strategies, targeted, to achieve income and output to match. Due to the fierce competition in the financial market today, the need for customer managers continue to strengthen contact with customers, regular visits to high-end customers, win the trust of customers, and customers to establish deep feelings, and every customer become friends, not just confined to the cold Business relationship.
Time has gone, to participate in bank work has been a year. Through the continuous efforts of my own, I have experienced from the school to the community, from students to employees, from theory to practice, this is the first year of life through a new starting point in the unit leadership training and guidance, colleagues help and guidance, Three changes, whether ideological, or work on learning, have made considerable development and great gains.
It is an opportunity and a challenge for me to have a chance to work in a bank for a non-banking graduate. It is true that for a layman who does not know much about the banking business, in a unit such as a bank, I have to start from the beginning in a completely new field. In my first few days into the bank, know my colleagues here, and familiar with the working environment here is the first thing I need to solve the problem. In a very short period of time, I have to know everyone, and gradually began to familiar with everything here "
In the course of the work I will go out alone to do things, I think this exercise on my great, especially the exercise of their ability to interact with people. In terms of my ability to improve their own expression, the same can also exercise their courage. Grasp these opportunities, let yourself become more mature. For me such a time out from the university is not too long in terms of new people, at work or encounter many problems, including work and communication with the people, in this period, I have In these areas have made great progress, and their own state of mind has been completely changed from the student state into a social person. I think I have been able to relatively quickly to complete this conversion, with our bank has a good working environment is inseparable from the atmosphere, in such a harmonious atmosphere, I have no reason not to make progress here and This year's write-off work is particularly large, just work into the bank, I have to catch up with the three write-off work, and said this year the number of each batch is particularly large, which happens to be I learn the core Pin the process of a great opportunity, I passed this several times the practice, he has gradually mastered the essentials of this process. At first, I just down the guidance of the teachers to complete the process, I have done their own processes and steps have not clearly understood, but now is not the case, I have to take the initiative to know what they should do, Is a process from quantitative to qualitative change. Of course, my current work, there is still much room for improvement, is a continuation of the quantitative change from the new qualitative change to a process. I believe that their future will do better than now.
In the past year, I have been working, I am proud to join the ICBC. I believe in professionalism and enterprising, the pursuit of excellence, never give up the spirit of the original and all my partners and the ICBC common development.
20__年銀行的各項工作基本告一段落了，在那裡我只簡要的評價一下我在這一年中的工作情景。
隨著年齡的增長和各種工作經驗的增多，我對我個人在___工作中的要求也在不斷的提高。我所在的崗位是農行的服務視窗，我的一言一行都代表著本行的形象。我的工作中不能有一絲的馬虎和放鬆。眾所周知，朝陽支行有兩個儲蓄所是最忙的，我那裡就是其中之一。每一天每位同志的業務平均就要到達二三百筆。接待的顧客二百人左右，所以這樣的工作環境就迫使我自我不斷的提醒自我要在工作中認真認真再認真，嚴格按照行裡的制定的各項規章制度來進行實際操作。一年中始終如一的要求自我，在我的努力下，20__年我個人沒有發生一次職責事故。在我做好自我工作的同時，還用我多年來在儲蓄工作中的經驗來幫忙其他的同志，同志們有了什麼樣的問題，只要問我，我都會細心的予以解答。當我也有問題的時候，我會十分虛心的向老同志請教。對待業務技能，我心裡有一條給自我規定的要求：三人行必有我師，要千方百計的把自我不會的學會。想在工作中幫忙其他人，就要使自我的業務素質提高。
我有渴望學習新知識的熱情，在每一次行裡發展新業務的時候。只要需要有人在單位加班，我都是頭一個站出來。不論加班到幾點，我都從來沒有任何怨言。因為我明白，這也是單位領導對我個人的信任。我也會進取的利用好每一次學習新業務的機會，做好各項新業務的測試工作，不給整個支行的工作拖後腿。在這種想法下，我很好的完成了分理處交給的每一項工作。也受到了同志們的好評。
我所在的長營儲蓄所是分行級的青年禮貌號。就象所裡賈琳同志說的：是一個互敬互愛的大家庭。常聽明白我們所情景的其他同志講，從沒見過有那個單位有我們那裡這樣同志間關係如此融洽的。不論是工作上，還是生活上，同志間都象一家人一樣，從沒有一點矛盾，如果有意見也是工作上的不一樣，這樣的意見就意味著工作水準的不斷提高。我一向認為我這個人的先天性格決定了我十分適合在儲蓄做，因為我的脾氣十分好，並且隨著工作月曆的增加，做事也越來越學會的穩重。好脾氣對所裡而言首先就意味著好的服務態度，我堅持以青年禮貌號的標準來要求自我。所以我工作到此刻，從沒受到過一次外面顧客的投訴。在平時有顧客對我們的工作有不一樣看法的時候，我也能把客戶不明白的事情解釋清楚，最終使顧客滿意而歸。
___位於城鄉結合部，有著密集的人口。在儲蓄所的周圍還有好幾所大學與科研所。文化層次各不相同，他們每一天都要為各種不一樣的人服務。我時刻提醒自我要從細節做起。把行裡下發的各種精神與要求落實到實際工作中，細微化，平民化，生活化。讓客戶在那裡感受到溫暖的含義是什麼。所裡經常會有外地來京的務工人員來辦理個人匯款，有的人連所需要的憑條都不會填寫，每次我都會十會細緻的為他們講解填寫的方法，一字一句的教他們，直到他們學會為此。臨走時還要叮囑他們收好所寫的回單，以便下次再匯款時真寫。當為他們每辦理完匯款業務的時候，他們都會不斷的我表示感激。也許有人會問。個人匯款在儲蓄所只是一項代收業務。並不能增加所裡的存款額，為什麼還要這麼熱心的去做，我那裡用___另處一名同志的話來解釋。“他們來北京都不容易，誰都有不會的時候，幫他們是應當的。”我認為用心來為廣大顧客服務，才是最好的服務。當我聽到外邊顧客對我說：你的活兒乾的真快……那個胖胖的小夥子態度真不錯……農行就是好……這樣的話的時候。我心裡就萬分的高興，那並不光是對我的表揚，更是對我工作的認可，更是對我工作的激勵。
新的一年裡我為自我制定了新的目標，那就是要加緊學習，更好的充實自我，以飽滿的精神狀態來迎接新時期的挑戰。明年會有更多的機會和競爭在等著我，我心裡在暗暗的為自我鼓勁。要在競爭中站穩腳步。踏踏實實，目光不能只限於自身周圍的小圈子，要著眼於大局，著眼於今後的發展。我也會向其他同志學習，取長補短，相互交流好的工和經驗，共同提高。徵取更好的工作成績。
工作某某某以來，在各級領導的教導和培養下，在同事們的關心和幫助下，我在思想、工作、學習等各方面都取得了一定的成績，個人綜合素質也得到了一定的提高，現將本人這一年來的情況作簡要總結匯報。
在思想上，本人堅持四項基本原則，擁護黨的各項方針政策，自覺遵守各項法規，認真學習馬列主義，毛澤東思想，自覺樹立高尚的世界觀、人生觀，樹立社會社會主義榮辱觀，用先進的思想武裝自己，使自己一步步地向著先進前行。當然，在今後的日子裡，我也會不斷加強學習，以適應社會發展的需要，不斷的提高自己的政治理論素質，以適應社會經濟發展的客觀要求。
在業務上，努力夯實專業基礎，擴大知識面，力求更好的完成自己的本職工作。五年的大學學習，學到的更多的是專業基礎知識，而實踐經驗、社會經驗則十分匱乏。但是科室寬鬆融洽的工作氛圍、良好的學習發展機遇，讓我很快完成了從學生到職員的轉變。能夠正確面對挫折，辨證的看待問題。工作中能夠始終保持一種積極向上的心態，努力開展工作。在工作中，我針對自己的本職工作，系統的進行專業知識的學習，還注重加強對醫療知識的瞭解和掌握，促成自身知識結構的完善和知識體系的健全，讓自己儘早、儘快的熟悉工作情況，少走彎路。
過去的一年，是不斷學習、不斷充實的一年，是積極探索、逐步成長的一年。當然，我還存在著經驗不足，考慮問題不夠全面等缺點，我將會在今後的工作中，嚴格要求自己，加強學習，認真總結經驗教訓，克服不足。在今後的工作中，我將努力找準自己的定位，儘自己的所能為醫院作出貢獻，為社會創造真正的財富。
三年軍校生活，使我懂得紀律得重要性，鍛鍊我意志;樂觀向上，大方開朗，熱情務實;善與人交流，人際關係良好，待人誠懇;工作認真負責，具有吃苦耐勞、艱苦奮鬥精神;遇事沉著冷靜，理智穩重，適應能力強，具備良好組織協調能力，注重團隊精神、愛好閱讀,上網,打羽毛球,旅遊.
思想上積極要求上進，團結同學，尊敬師長，樂於助人，能吃苦耐勞，為人誠懇老實，性格開朗善於與人交際，工作上有較強組織管理和動手能力，集體觀念強，具有團隊協作精神，創新意識。
通過兩年社會生活，我成長很多。，我對自己這兩年來收穫和感受作一個小結，並以此為我今後行動指南。
思想方面，我追求上進，思想覺悟有很大提高。
在我從事辦公室文員工作過程中，感覺到辦公室文員這一職位在企業運轉過程起著銜接與協調重要作用。作為一名辦公室文員，要熱愛本職工作，兢兢業業，要有不怕苦不怕累精神，也要有甘當無名英雄氣概。辦事要公道，忠於職守並在工作中努力掌握各項技能。
思想上，積極參加政治學習，堅持四項基本原則，擁護黨的各項方針政策，自覺遵守各項法規。
工作上，本人自-xx年工作以來，先後在某某部門、某某科室、會計科等科室工作過，不管走到哪裡，都嚴格要求自己，刻苦鑽研業務，爭當行家裡手。就是憑著這樣一種堅定的信念，我已熟練掌握儲蓄、會計、計劃、信用卡、個貸等業務，成為行業務的行家裡手。 記得，剛進行，為了儘快掌握行業瘢?頤刻於繼崆耙桓齠嘈∈鋇礁冢?廢暗慍?⒋蛩閂獺⒋⑿鉅滴瘢?淙荒鞘弊〈?牘ぷ韉ノ灰個多小時，但我每天都風雨無阻，特別是冬天，冰天雪地，怕擠不上車，我常常要提前兩、三個小時上班，就是那時起我養成了早到單位的習慣，現在每天都是第一個到行裡，先打掃衛生，再看看業務書或準備準備一天的工作，也是這個習慣，給了我充足的時間學習到更多的業務知識，為我幾年來工作的順利開展打下了良好的基矗
我工作過的崗位大部分在前臺，為了能更好的服務客戶，針對不同層次、不同需求的客戶，我給予不同的幫助和服務，記得有一位第一次到我行客戶，當我瞭解到他要貸款買二手房時，由於他不知該怎麼辦，只是有個想法，我便詳細地向他介紹了個貸的所有手續。除轉自： 了在服務客戶上我盡心盡力，在行裡組織的各項活動中我也積極響應，經常參加單位組織的各項競賽，展示自我，並取得了優異的成績，受到了單位的嘉獎。
學習上，自從參加工作以來，我從沒有放棄學習理論知識和業務知識。由於我畢業財校屬於中專，剛工作我就利用業餘時間自學大專，並於xx年畢業，但我沒有滿足於現狀，又於xx年自修東北大學金融本科，由於學習勤奮刻苦，成績優良，學習中受到老師充分肯定，目前正在積極準備論文答辯。不但掌握和提高了金融知識，也有了一定的理論水平，完全達到了本科生所具有的水準。學習理論的同時，更加鑽研業務，把學到的金融知識融會到工作中去，使業務水平不斷提高，並於xx年參加全國中級經濟師資格考試，順利通過同時被
行裡聘為中級師。在多年的業務知識考核當中，每次會計業務資格考試都達到1級水平。 最後，我想說的是，上面只是我工作中取得的一點成績，這與單位的領導和同事們的幫助是分不開的。我始終堅信一句話“一根火柴再亮，也只有豆大的光。但倘若用一根火柴去點燃一堆火柴，則會熊熊燃燒”。我希望用我亮麗的青春，去點燃周圍每個人的激-情，感召激勵著同事們一起為我們的事業奉獻、進娶立功、建業篇三：銀行員工實習鑑定 銀行員工實習鑑定
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