In the past work * months, there is joy, success, frustration and failure in the leadership and care and guidance, with the support of colleagues in the full support of my ability to work has been greatly improved, now * Monthly self-evaluation of my work is as follows:
I have been working in the company since the help of my colleagues in the care, through personal efforts and work-related experience of the accumulation of knowledge continues to widen, the ability to work and work has made great progress.
At work, conscientiously learn business knowledge, continue to accumulate experience, and actively participate in learning and training, and constantly enrich themselves; 2, compliance. 3 months, their work is not afraid of hardship, not afraid of tired, learning excellent staff approach, and earnestly completed the work of the job tasks; 3, unity colleagues, and work together. 4, due to their lack of work experience in the work of the lack of practical experience in dealing with customer complaints, service work done enough meticulous, this is my future direction of the effort.
In the ordinary workplace, establish a customer first, the idea of service is my company for each employee the most basic requirements. I deeply understand that the dry line will love his party, love his party must line, line to make first-class work performance. First-class service work requires us to strengthen the service concept, enhance service awareness at the same time, we must from love and dedication, honesty and trustworthiness, willing to start.
I strive to work in the future I would like to grow into a good staff, strive for the company to bring greater benefits.
I love the industry in this industry, through the efforts to enhance my confidence in this industry, to do a salesman is not my goal, I want to develop a higher level of work, through the work of learning and hard work, whether ideological , Study or work, have made considerable development and great harvest, I will be more efforts to strive for more development.
In the work, a strong sense of responsibility, adaptability, enthusiasm, careful work, good coordination and communication skills, good at communication, have a certain leadership; in character, honesty, loyalty, kindness, modesty, optimism; In the business, with overall business processing and good professional judgment.
Three years of sales experience taught me the basic idea of communication with others, smiling others, in good faith to be. In order to have a better practice platform, I will continue to exercise to improve themselves and I hope to use my beautiful youth, to ignite the surrounding every guest for our cause dedication, progress, a better tomorrow.
Good afternoon, I will introduce myself through a simple interview to let you know about me. I am from University of marketing professional . I have been in the mobile phone shop since graduation as a salesperson, cashier and manager, worked in Amway China as a marketing staff, worked in Anta store as a salesperson, cashier work. I love work, not afraid of hardships, hard working, learning and work She can study a variety of knowledge, including financial management, marketing, market management, and personnel exchanges and so on. I am familiar with computer operation.
Have a good co-ordination and coordination of communication skills, with the leadership to complete the overall work and the leadership of the idea to better communicate to each sales manager. In the work of a very high evaluation and good customer satisfaction. Thoughtful, logical clear, cheerful, sincere people, with a strong sense of responsibility and dedication, self-evaluation network has a good analysis and problem-solving skills. Like to accept the difficult work challenges, proficient in a variety of office software, fluent in English.
I very much appreciate your company's corporate culture: "integrity is the basis of our cooperation, a win-win situation is our common goal!" I would like to culture and development, together create a brilliant tomorrow!
From the sales growth of the grassroots experience, has accumulated a strong industry market development capacity and market insight experience, with rich negotiation skills, good communication and coordination capacity. But do not like is not good at applying advanced theoretical knowledge.
Reaction and self-confidence super, dare to dare, dare to challenge, can withstand high-intensity work pressure. But anxious personality, self-expression desire strong.
The courage to abolish the traditional, dare to innovate, dare to dare to do, outspoken, courage. But always let the boss angry, embarrassing, headache, but the results can always make boss satisfaction.
Good use of "sticks and Apple" management, sales team in the construction and management on handy, but easy to make the team full of personal management of color.
1, smiling In the hotel daily business process, require each employee to treat the guests, must be reported with a sincere smile, it should be free from time, place and emotional factors, are not subject to conditions. Smile is the most vivid, the most simple, most direct welcome.
2, proficient in the work required for their employees to be proficient in every aspect, and as far as possible to be perfect. Employees should be familiar with their business work and systems, improve service skills and skills. A journey of a thousand miles begins with a single step. In order to make himself proficient in the business, we must have a good training course and constantly sum up experience in practice to learn from each other, so that we can do our utmost in service. The quality of service and work efficiency, reduce costs and enhance competitiveness have an important role.
3, ready to be ready to serve the guests. In other words, only the sense of service is not enough, must be prepared in advance. Preparations include mental preparation and behavior preparation, as the preparation must be done in advance. Such as before the arrival of the guests, all the preparatory work for the good, at a ready to serve them in the state, not rush.
4, attention is to treat every guest as a God rather than neglect the guests. Employees are sometimes easy to overlook this part, and even negative service phenomenon. This is because the staff to see them wearing casual, low consumption, there is no feeling that the surface and other phenomena arising. In real life, often the more wealthy people, are particularly casual wear, this is because they are self-confidence; and clothes simply can not represent the number of wealth. We are in this part, do not judge people by appearance, and ignore the subtle service, we should attach importance to and treat each guest, so that they willingly consumption. We should remember that the guests are our gods.
5, fine mainly in the service of good at observation, fathom the guests psychological, predict the needs of guests, and timely provision of services, even in the guests did not request before we can do for guests, so that guests feel warm, this is what we are Speak ahead of consciousness.
6, create a warm atmosphere for the guests, the key is to emphasize the service environment before the layout, friendly manner, etc., to master the preferences and characteristics of guests, guests create a feeling of home, so guests feel like staying at the hotel back home .
7, sincere hospitality is the virtue of the Chinese nation. When guests leave, the staff should be from the heart, and through the appropriate language in good faith to invite guests to visit again, to impress the guests. Now the competition is the service competition, the quality of competition, especially in the hotel industry is particularly fierce. The importance of the service is self-evident, we must use a variety of quality services to form their own service advantages, in the fierce competition in the market to create higher customer satisfaction, the hotel invincible To!
Time passing, fleeting four-year university. Do not you see this scene in four years, I had ups and downs, suffered the frustrations of life. Cheng pulls back, just like quite a sense of Geshi.
Still remember the beginning of school, courtesy and monitor any tutor's attention, I was awarded a squad leader post, since I entered a turning point in life. I from an ordinary student, he jumped from the class leader, obtained in addition to honor , as well as an organizer and supervisor of valuable experience. with this experience, in large two years, I have become a successful interview ministers student Union and student associations duties, functions and powers to give greater scope to expand. plus I am keen on recreational activities, I also joined the school choir, and has represented the school participated in the provincial university major singing competitions and performances. rely on a solid foundation and weekday study hard, I am in the early part of the University's academic performance finally good, lighter easily made good student certificate and hospital-level class scholarship. now think about it, since the university's most glorious moment than this.
However, after some time, and I actually standing above the crowd. Since the school into this self-identification network Ministry of Education Teaching Evaluation a historic stage, when I work all positions also will be substantially increased, coupled with school also increasingly heavy, I gradually appeared powerless sign. work and school quality inevitably suffered varying degrees of impact, but more unfortunately, due to work reasons, I once away from classmates, so that the loss of mass basis cause I regret and advanced Communist always missed.
In life seems to fall into the trough from the peak at the time, he did not give up on themselves and therefore in favor of face setbacks, and actively carry out criticism and self-criticism, and lessons learned from past merits and demerits, and actively develop and carry out "self-revival plan "- I clear its own ideals and objectives, the abandoned the original work will concentrate on their studies after some hard study, I finally have the results significant growth, even in the practice stage, I'll order a. excellent results caught up with "six," the last train.
Today overlooking the university campus, the scene remains the same, but Renshiquanfei. Self-Identification Network summary biggest regret four years, than the "get" and "lost" two kinds of university life more colorful, it is true in both the learn and take part in activities is useful and necessary, but the pursuit of numbness parties and excessive enthusiasm for life, which will make people lost in life. I come out from the shadows in addition to exercise their own abilities in different aspects outside , also learned of life trade-offs and specific at the same time, also told me four years of experience, able to experience while with the increase in growth, but the ideological consciousness only through constant self-reflection, self-examination will have an epiphany day.
With learned from various university career, they will confidently out of society, with its director to overcome the difficulties, and through the unremitting efforts, the actual results of the work contribute to the community.
Over the past year, in order to do their own work, I insist on strict demands on themselves, pay attention to lead by example, working hours and never do things unrelated to work. Pay attention to ideological construction, carefully read education laws and regulations, and strive to improve their level of business, make great efforts to understand the national education policy, education trends. In teaching, careful study of materials, careful lesson preparation, the full completion of the teaching plan of all teaching content. In the general affairs of the school work, despite the heavy task, the nature of complex work, but I insist on doing a good day dry day. Not afraid to endure hardship, brave the burden, take the initiative to look for work, in the heavy work will temper, growth ability. Adhere to the dedication, honest work: throughout the year, often work overtime, often in the weekend and at work.
Over the past year, the concern of the school leaders, with the help of all teachers, I humbly to the leadership and colleagues to ask and learn, constantly learning and exploration to make their own level has been improved. In the general affairs and teachers of vital interests, I give full play to the job functions, and constantly improve the working methods, with great concentration to improve work efficiency, and better completed the work tasks.
Although the work over the past year has made certain achievements, but there are also many deficiencies in the eyes of some teachers or a little patience to explain or there are still some doubts. In the future work, I must seriously sum up experience, overcome the shortcomings, and strive to do a better job.
New Year New Year's bell has sounded in 20xx, has become the past, 20xx, prelude has been opened, I entered one hundred prosperous department review the work of nearly two years, a lot can be said results benefited a lot, a lot of experience, but there are also many problems. In order to do a better job in the future of the work, in accordance with the requirements of leadership, is now working for the year 20xx are summarized as follows:
First, we first increased the control room leading up supervision to really play the role of eye, to strengthen the control room training and guidance, in cooperation with the existing high-tech equipment to fully play its unique role, to identify problems, provide accurate clues to combating doodle in the elevator, just posting small ads offenses provided strong support. In particular, in the elevator when the accident occurred, to assist the security team to rescue passengers trapped in the elevator of all kinds played a positive role irreplaceable.
Second, in order to actually strong resilience handling all players to improve the timely processing of unexpected level of quality, with the active cooperation to assist the unit, we security brigade staff and relevant departments organized several fire training, and repeatedlyconvening technical guidance and fire literacy will make the fire, fire awareness and practical level players like the fall of Antioch handling has been greatly improved, it laid the foundation for strengthening the work of the fire zone.
Third, always keep in mind on the ideological education of the security team, specifying the weekly meeting of all members of the security system of regular meetings and found problems in a timely manner adverse criticism and education, so that our security team firmly establish Angang dedicated moral thought, than by the security teamHe praised the majority of the owners, to create a harmonious society, to create a harmonious home played an active good role.
Thought increased awareness, prompted the expansion of the work, the majority of the security team the courage to offer advice to improve the quality of security work made many valuable suggestions. Spare time, to ensure the security team more to park outside the park's construction waste removal. Ensuring the environmental health of the park, part of the expenditure savings for the company.
Here I learned and promote how to improve the quality of service, to grasp the seven elements:
1, smiling In the hotel daily business process, require each employee to treat guests, must be reported with a sincere smile, it should not be affected by time, place and emotional factors, are not subject to restrictions. Smile is the most vivid , The most simple, most direct welcome.
2, proficient in the work required for their employees to be proficient in every aspect, and as far as possible to do the oyees should be familiar with their own work and the system, improve service skills and skills. In the first step ", in order to make themselves proficient in business, Shanghao training courses, and in practice continue to sum up experience, learn from each other, so that a multi-skilled, in service to ease, which improve the quality of service and work ktvEfficiency, reduce costs and enhance competitiveness have an important role.
3, ready to be ready to serve the is to say, only the sense of service is not enough, there must be prepared in ared to prepare, including mental preparation, as the preparation of the advance the guests arrive Before, all the preparatory work for the good, at a ready to serve them in the state, not rush.
There is an experience is this: If you have an apple, he also has an apple, two people exchange each other, each person is still only one apple, but if you have an idea, he has an idea, two people exchange it, to There may be two ideas, 1 +1> 2 This philosophical inequality shows that the collective power is greater than the power of individuals, and our teaching team is relying on this 1 +1> 2 effect of running, inclusiveness, creation, and common development of. Our teaching and research group guided by the spirit of the Compendium and the Guide, and carried out planned and purposeful teaching and research activities in the light of the actual situation of the park. The teaching and research activities were closely centered on the second-stage curriculum reform to further deepen educational reform, Work objectives awareness, the overall awareness and development awareness, to create a new experience with their own characteristics focus on improving the professional level of teachers and children all-round development has done the following:
First, teaching and research, integrated means of good results.
With the second class curriculum reform deeply rooted in the hearts of our teaching and research activities have also carried out a number of reforms to break the previous teaching and research group to sing the monologue scenes, each teaching and research activities were "personal responsibility" - "I presided over" The participation and teaching and research activities of the initiative mentioned the highest, we can according to the recent objectives, turn weekly to find materials, planning and hosting a variety of teaching and research activities, so that teachers' participation awareness and the main consciousness has been vividly, How to make children's active participation in social activities, children's early reading to promote capacity-building, etc., in order to experience the summary, such as the theme of children with more content, Experience, and other forms of observation, such activities, teachers are both participants and investors, but also beneficiaries, the interaction between teachers, so that personal experience and thinking has become a shared resource.
Second, take their own way
Mr. Lu Xun has a famous saying: go their own way, let others go kindergarten teachers have such a spirit, as long as conducive to the development of children, we will continue to explore, reflection, innovation, such as: children's routine and interest in cultivating which is important, rural kindergartens and urban kindergartens how to integrate, how to carry out In line with the characteristics of my childhood regional activities, how to change the concept of parenting children in rural areas, through all our teachers continue to explore the ups and downs, has begun to take effect, I park opened a series of interest classes, such as: Sunshine English, intelligent mathematics, And so on, so that children can feel a lot of happiness, access to more knowledge, we also set up parent talks, parents, home bar, so that parents learn more child-rearing knowledge and many advanced concepts, once a month parent-child activities Is the child, kindergarten, teachers, parents closely linked, each teacher is also a variety of activities to find their own direction and the value of the creation.
Third, your child, my baby
Children will always be our teaching and research group to explore the object of study, our teachers will always be the eyes of the baby, to encourage children to express and express boldly, so that children's kindergarten life become a good memory of childhood, our teaching group brainstorming, mustering the strength, for children to build Large classes: to grandparents knocked back, hammer hammer legs, so that they know the respect for the elderly, all of the children, the middle class children, the big shoes and small shoes, so that they appreciate the hardships and great parents, The celebration of the garden, celebration six one activities is to let the children again and again become the protagonist of the activities of our rural children are no longer seen as before the stranger to flee, speak on the blush, our children can also like urban children Graceful, versatile, lively and lovely.
Fourth, scientific research is our main event
A distinctive feature of contemporary teachers is to ask the people engaged in this work continue to build and update their professional content, for their own professional development with the times, and teachers through their work plan to study the practical problems of education and research , We can get faster and higher level professional development, we actively try to carry out research and research, for my park present the actual problems, established the "rural children to explore the experience of the study," the county-level issues, The topics require effective communication, sharing and cooperation, in the extension of the subject, the teachers have identified a sub-topic, but we started teaching in the late, teachers are not very familiar with the subject research, The lack of results, our results are not very good, the results are not great, but I think there are those who have turned into, as long as we go to school, to do, to explore, to improve in the near future, we can do in this regard Of the well, we are ready to invite some experts in this area to our specific guidance in kindergarten teachers in their spare time to collect some of this information, we learn together, to explore, study together, with progress.
20xx is a year to achieve self-challenge, in this year, I have the harvest, there are insufficient. In 20xx, I will strive to correct the deficiencies in the past year's work, to do a good job in the new year, the past year in the leadership of care and the enthusiastic help of colleagues, through their tireless efforts in the work achieved Some achievements, but there are also many deficiencies. Looking back over the past year, the past year may have lost, sad, successful, happy, but it does not matter, is the past, we have to work in the future, a lot of people say that my personality change I believe.
I am really satisfied, there are a lot of things pressing me, I still stick to survive, my life, emotions are the same as on, although there is no ups and downs, at least through some ups and downs, ups and downs, time and time again Twists and turns and difficulties, and sometimes I really Huai Ning I, I have been thinking what I was wrong, why? I also cheer for their own time and again stood up again and again, I think, even without me, like the Earth According to turn things to be resolved, I do not do the weak, the coward, the fate lies in their own hands, I believe that tomorrow will be better, hello, I am good, everyone will be good. The work is summarized as follows:
First, the training:
1, tray essentials, room delivery process.
2, large, medium and small banquet to help run the various departments related knowledge to explain.
3, hotel-related system training and supervision.
4, the way out of food safety awareness.
5, the team to learn the production of sauces.
Second, management:
1, the higher level is a model, I have always insisted on setting an example, so my team is very united.
2, I am the same as anyone, fair, just, open work. 3, people-oriented, people and the character of the various management methods.
4, 20xx, the annual turnover of 23 people, in 20xx the number of people leaving the year 4, 20xx is a relatively stable year.
Third, as I, responsible for food work.
1, responsible for the operation of the sauce surface.
2, pass the corresponding output and control of vegetables.
3, pass the coordination of staffing.
Fourth, the operational aspects.
1, lack of manpower, busy shape distortion caused by dishes, can not reflect the essence of the company.
2, due to the country's prosperity, leading to modern young people are babies, more and more will not work, more and more spoiled by parents, only the pursuit of money, do not know for others to empathy, do today I really Hard!
3, why not recruit people into the reasons, which is the biggest problem to be solved in time.
4, what is the system, what is development, what is progress, what is improved, what is management, what is who control who, who is who who maintain whom, how can stability.
5, look at the higher level to understand the other hand with the industry staffing preparation.
Fifth, the team did not place in place this year.
1, part of the staff courtesy etiquette, appearance instrument is not in place.
2, sometimes not according to the relevant standard operation.
3, because the logistics part of the staff thought too abnormal, unable to communicate, leading to supervision is not in place. In short, 20xx is based on today as a starting point, new goals, new challenges, in the new year continue to work hard, diligent study, ground summary, and finally wish our hotel business is booming, financial resources! Wish leaders in work In the journey of courage, life on the runway smooth, I wish my colleagues in the new year to write a new glory in life.
Early this year, after the final evaluation of the trial outside the group, I have been formally adopted by the hotel double certification. Over the past year, my department in strict accordance with the certification of the "service monitoring control program" requirement, carry out a three quality system to provide true for the internal management, effective reference information, the majority of employees to improve awareness of environmental protection and energy saving awareness, reducing the waste of water and electricity resources, reducing pollution dangerous chemicals, to prevent all kinds of unsafe incidents, reducing the consumption of goods and so on, there has been a good situation.
Although in the past year in all aspects of our department made gratifying achievements, management level has been greatly improved, but we must also face up to the challenges and difficulties exist in the work face. First, the staff can not be completely in accordance with the standards of self-discipline, uneven quality, the next step needs to be improved. Second, our management staff level should be d, there are defects in our equipment, it can not play a good role in monitoring, needs to be improved. All of these problems and deficiencies have yet to be seriously thinking about our future and summary improvement.
Recalling the work of the years, truly feel the more severe form of the work situation. But we firmly believe that the Security Department, under the leadership of hotels at all levels guidance, closely around the hotel's year-round center to earth style of work, for the hotel development and stability to make new contributions!
suddenly look back, only to find themselves have been transformed from apure innocent young into a familiar sedate man, this is all thanks to four yearsof university life, it is unforgettable experience in my life. here are my fouryears of university life as a self evaluation.
in school, study hard all kinds of knowledge and skills, also self-studyand good command of computer software. and take an active part in and organizethe class and grade school students groups, and extracurricular activities, tobroaden the vision, edify the sentiment.
on the ideological quality, i bear hardships and stand hard work,proactive, able to work independently, independent thinking, diligence andhonesty, has the team cooperation spirit, healthy body, energetic, can adapt thehigh strength work.
on ability training and take an active part in all kinds of campusoff-campus training, widen the horizon at the same time, accumulated a lot ofsocial practice experience, to obtain the comprehensive development of morality,intelligence and physique. during the internship, hold the initiative oflearning attitude, i actively learn from teaching teachers, takes "life trustwith health department" belief, tirelessly absorption medicine knowledge, forfuture study and work to lay a solid foundation.
everything there is a process from scratch, is about to step into society,compared with people with rich work experience, i did behind some startingpoints, so i know we need to learn fast. no matter what i will go to the companybelongs to industry, i have to own faith to grow, to run!
Year of life like pronto, from lost and confused just entered the school when, started going to school. Because I had to learn this sorrow and regret over, but soon, I chose the calm face, because I am convinced that if any place in the merits of gold will be light, so I'm sure this school is worth a fight back.
Through this year's small study so I know a lot of things, and since I was naive 'after the setbacks and frustrations that, up to now mature' steady me. I know the truth. Life can not exist without problems, only their courage to face life in every post, of course, in this year I was once hurt nor 'lost too' anguish. This may be due to the edge of my shortcomings and deficiencies, but after my reflection, I think this is God gave me a test, tell yourself must not fall. Therefore, we should avoid weaknesses of the methods used to promote themselves.
This year at the school as a training squad, give me only a preliminary experience, the face of society is not enough. So, faced with the past, because I have no regrets, here is a wise choice. Face now, I will strive hard to face the future, I look forward to more challenges. So I am grateful to the teachers and the students gave me this opportunity, and so trust me. Although I monitor as there are many shortcomings, but you can give me was pointing out, and I thank you very much.
Presumably one year later, we have to wrap this also get to know it! We sometimes say that college life is very boring, why do we have this idea? This is the description of all arrangements or insufficient, I think in the future I had a good teacher with a good variety of large and small jobs, but also try to carry a little more outdoor activities. So that everyone in a relaxed environment where the exchange of learning, enhance learning confidence 'common progress, but also to better enhance the class coagulation force. In this way we will not be bored!
I, as a squad leader, I seriously study in addition to strict demands on themselves, the need to promote the exchange between you and learn to communicate ideas, usually I often use in their spare time to chat with you 'exchange' play, we usually recommend for the classmanagement, teaching teachers teaching quality and other issues to reflect the teacher, so students and exchange between teachers will be closer together.
So I hope in the future, whether in life, at work or at ours in a gs Ye Hao, also put learning, but certainly in the light that can not do it, his word and actually made a great difference. So down, we tend to view you do not have a sense of trust, therefore, I have always been strict with themselves, do not just say, someone is promised something must be done.
All in all, these are my summary of this semester, is also planned next semester, I would say today. Such a practice would go, and I thank you for this very explosion position given to me, to share the difficulties as we can here in defense of my honor, but also for teachers is also my responsibility to share those concerns, of course, I know that you'rethere are many shortcomings, but please rest assured that teachers and students, you showed me the shortcomings, I will seriously draw lessons and constantly improve themselves, and I would also like to deeply thank our teacher, she let so I learned to care for others, to understand.
I cheerful personality, stable, vibrant, warm and others, in good faith. A serious and responsible work, take the initiative to hard-working. strong organizational capabilities, hands-on practical ability and collaborative spirit of the group, quickly adapt to the environment and integration of them.
本人性格開朗、穩重、有活力，待人熱情、真誠。工作認真負責，積極主動，能吃苦耐勞。有較強的組織能力、實際動手能力和團體協作精神，能迅速的適應各種環境，並融合其中。
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