As a waiter every day I have to face a large number of guests, the impact of large, so the service work to pay special attention to etiquette, to the guests left a good impression. Here is my self-identification as a waiter. First of all, as the external image of the total station service staff, I dress neat, not makeup, do not wear expensive ornaments, pay attention to personal hygiene, Jichi before work has a strong taste of food stimulation. Standing in the service, always full of energy, greet guests with a smile, active enthusiasm.
Have professionalism, do not leave the workplace to do private ing hours I do not chat with others, do not ignore the guests. In any case, do not dispute with the guests, the use of civilized and polite language, not ridiculed, satirical guests, not vulgar language, rude behavior. Second, I am in the attitude of service attitude enthusiastic and sincere. When guests complained about service dissatisfaction, I patiently listen, sincerely accept, do not interrupt the guests of the conversation, not to ignore, sincere apology to the guests, and immediately proceed to solve the problem. So that all guests are treated equally, enthusiastic service.
I do Insider, 100 ask patiently. Answer questions concise and clear, accurate, articulate. The location of the various hotels, service time, a variety of facilities such as the helm, do not "may", "may", "probably" and other vague words to answer guest information. I was kind enough to be a good counselor when I asked the guests. I am also familiar with other local service industries, such as tourist attractions, round-trip routes, transportation, shopping and other relevant information, so as to provide services to guests at any time, to avoid asking questions.
In the guests encounter difficulties, I try my best to do everything to help, never refused for any reason, such as the guests on behalf of the size of items such as repairs. If you can not meet the requirements of the guests, I apologize to the guests in a timely manner, in order to forgive, not free to compile reasons, prevarication prevarication. I promise to do things in the promise of the guests, not negligence, or even forgotten.
Guests to check out the total station, I am enthusiastic attitude, apply quickly and accurately, so as not to delay the guests time. Check the situation on the spot, the money face to face settlement. Check out the guests should be completed to thank, and welcome guests to visit use I know the appropriate farewell, you can impress the guests to attract guests come back.
First by Goethe said: Shakespeare is with vivid words to infect humans. As the Renaissance English literature in the drama of the giant, Shakespeare made and the elegant and gorgeous language blind characteristic of the middle ages since Tudor accumulate new language, the combination of all of life within the scope of the rich language in his works have outstanding performance, fine detail to depict the character and is suitable for the plot in poetry is bold and unrestrained and emotional characteristics.
LaoYunDong believe Shakespeare typical language phenomenon, show the parts of speech conversion, the Old English inflectional ending has a large number of disappeared, and absolutely in the sense of the word, and make the nature of the original concept into things in the nature of this concept; Nature adjectives, passive meaning free conversion; Often in the works of Shakespeare's hybrid adjectives; Adverbs describe chicken or replace adjectives;
Of adjectives, pronouns, verbs, nouns, pronouns, and relationship between independent participles, subjunctive mood, prepositions, sentences, and 18 aspects of Shakespeare's language is pointed out the differences with modern English. Metaphor, exaggeration may not have image, may even have no image. Late Shakespeare early language's image in the static multiple, dynamic multiple; Late early pile arrangement. With image flow is; Late early ornaments level throughout the image, the symbolic image through multiple; Shortness of late early figurative language to develop slowly, to carry out, or even leap. Shakespeare's use of biblical allusions, some feature prominent characters, showing the characters in a specific environment under the atmosphere of emotion and psychological state, cursing or ironic effect, expressing the author's attitude towards the characters. Shakespeare language vivid, detailed and real, full of life breath, has a great deal of vocabulary, the words in bold is clever; In the use of spoken and written language at the same time, the widespread adoption of folk proverbs, nephew, pay attention to absorb all kinds of new, creative use of some existing word said no before new meaning; From the ancient folk language, language and other languages derive nourishment essence;
A certain part of speech of words used as other parts of speech, give new vitality to language and change; Combine etymology different word use, score scenes and characters. "Hamlet > imitation of the quip has several forms; the use of witty language, seemingly unrelated ideas together, produce a sense of humor, funny; pun widely with other xi language rhetoric, a lot of use; paradox by surface ridiculous, contradictory, and actually contain the general truth of language rhetoric; in revealing and mocking rival's ironic language can always show the speaker humorous spirit at the same time, viewers and readers psychological joy; Hamlet exaggerated language by exaggerating, excessive statements of facts, words pyramiding rendering, and emphasizes the cause and effect; the use of profanity, show the cynicism of Hamlet to the ugly world. Shakespeare referenced in the bible vocabulary, allusions, 500, after Shakespeare's careful processing, clever apply, in portraying the character, the increase of comedy and tragedy atmosphere produced a good artistic effect. In Shakespeare's language is typical of drama language. Because it is full of language of action; finally, is a poetic language. Shakespeare's pun, is often malicious wrapped, more refined, this is the time of the city and custom habits ecstasy. Sally for the pun is the language of Shakespeare's exquisite special art a part, is one of the significant language features of Shakespeare.
A good book is like a good friend, and book exchange is the dialogue with the master. When they feel confused, they will use their own experience and wisdom to lead us how to move forward; work feel puzzled, they will use their own experience to inspire us how to learn, let us learn to overcome difficulties, out of maze . "Intensive reading of a good book, light a lamp," during the summer I read the "advice to young teachers," a book, so I benefited a lot, deep feelings.
"Young teachers to the proposal," a book with its novel, unique style presented in front of us, we can immediately seize the hearts of readers. The book has a lot of valuable advice let us in the education and teaching of the road to take a lot less detours. The author in plain language, those typical, vivid case of his right, at work to give us inspiration, to guide us in life, when reading with a wise man as in conversation. Some people say that marriage education is a lifetime of happiness. However, I have numerous contradictions in the heart, self-blame, always find a teacher as a sense of happiness. While reading "to the recommendations of young teachers," a book when I reflect on their own behavior and thinking of education, but not by some ashamed. Yes ah, in real life and work, I have a lot of places and the author of the young teachers look forward to a far cry. As a young teacher, I just blindly focus on adapting to the work environment, in a passive to improve their teaching and business level, to do their own work, for the profession of this teacher simply no deeper planning, and in the In this book, every article reflects the author's education and life. The book from the "to be a minded teacher", "Do not worry," "mind filled with the hearts of students," "respect for common sense" and "do not give up the ideal" and "sow a good seed" six, The specific problems and cases encountered in education, teaching, expounded the young teachers should have the ideal and educational quality. After reading this book really have a "moisten things silently" feeling, so that my heart can not be calm for a long time, the hearts of the breakdown of their feelings and gains - in life, we can use their true feelings to infect students. When we talk about "We teach children to be human, we must first be emotionally normal people, so when unable to suppress their excitement and sadness, let our tears flow out." In life and learning, With our emotions to strike the hearts of students, allowing them to change, and even affect their life, it is not a blessing?
In the education and teaching to use our minds to accommodate students. As a teacher, we not only have to be good students lead the way, we also have a broad mind. Because the teacher's mind, is the student's world. Educator's mind how wide, the spirit of the students there is much world. A good teacher 's state of mind, just as vast as the sea, as lofty as the sky. Only the teacher's broad-minded, and that his students can face the sea, to look at the stars; his teaching of the subject, it may become a paradise for students; he taught the students will be happy to reclaim their hearts. Often inadvertently inclusive, enough to change a student's life. But also vaguely remember that classroom "whistle" event. It was the third year of my graduation, and in class I turned to the blackboard writing on the blackboard, the following whistling sound, I immediately turned around. Through the eyes of the students, I have locked the "suspect." In this moment, my heart is not a gas to. But as I prepared to vent, I restrained the anger. After class, I found the parties - the name of our class "naughty king." I also will count on the meter, change the previous countermeasure, came to a soft grams just. Really is the "speaker intentions, the listener intentionally," this account received a very good results. may Is "mischievous king" in order to repay the grace of the classroom it inclusive, and since then he had a world of difference between the class. Is the so-called "give others a chance, is to give yourself a chance, so that the teacher broad-minded, students naturally" atmosphere. "Teacher's words and deeds are bound to affect the student's life, so we can not care about everything, can not Jealousy jealousy, can not be may also do a "belly to punt" teacher, do a minded atmosphere teacher, this is not an art?
Education and teaching also need to use our knowledge to nurture students. As a teacher, we should do a professional knowledge and ability of teachers. Only love our own professional work can become a good teacher. And excellent teachers must be a friend with the book, studious, Bo know more than people. Only in this way, our hearts are emboldened enough, we can use their own knowledge and wisdom, for students to shine their way of life. Now the children to accept a lot of information, and soon, a wide range of knowledge, a lot of interest, if our teachers still stay in the original level of knowledge, not more skill, it will become our own and students are not gregarious, Thereby being alienated by the students, eliminated by the community. Therefore, our teachers' professional knowledge and ability should be much higher than the students, but also to develop their own hobbies, 18 weapons, do not need to sample fine, but at least pass some. In the current situation of the new curriculum, our teachers should be better than the students to learn, the only way for us to set an example for students, with our wisdom in front of the students shine on the road.
There is no gold house in the book, the book is not Yuru Yu, the book is some of the nutrients we need to grow. Reading will make us grow into a heart full of wisdom, a person with a healthy mind, a healthy personality, integrity and kindness, rational people, to become a happy person.
Shanxi Xinfei Energy Investment Group Co., Ltd. security technology training center time flies, as the post since the post, in the busy unknowingly six months time has passed. Looking back on the past six months, I would like to thank all the leaders for their guidance and help in their work. I would like to thank all my colleagues for their consistent support of my work. I will work in the future adhere to set an example, strict demands on themselves, do their jobs, improve the management of service levels. In order to better complete the future work, I work on the trial period were summarized.
First, consciously study the spirit of the party, armed with advanced political ideas.
For more than half a year, I have always insisted on studying Marxism-Leninism and participated in the training courses for party activists organized by the County Party Committee in July. Through training, I have benefited greatly. I have learned how to use dialectical materialism and historical materialism to analyze and observe things. , Adhere to the truth. Adhere to the correct outlook on the world, life, values, with the correct world outlook, outlook on life, values, guide their own learning, work and life practice, and actively build a solid ideological defense. I love the motherland, support the party line, loyal to the development of enterprises. Although he is only an ordinary long, but the work proactive, hard work, defying hardship, due diligence, and strive to do anything in the ordinary work of the contribution.
Second, strengthen the guidance of education, improve staff quality.
In strict accordance with the company's rules and regulations, in addition to the daily morning meeting in the deployment of the day's work, the formation of a learning company to understand the principles and policies of the atmosphere, so that we imperceptibly develop a good habit of abiding by the system ; Combined with the actual situation of the staff to strengthen their targeted culinary training, and often inspire them to work as their own careers. After my efforts and active cooperation, the overall quality of the kitchen staff to improve, to comply with the company and the kitchen rules and regulations, to maintain good personal hygiene and instrumentation, cooking techniques into the kitchen staff a conscious behavior, a "unity , Efficient, harmonious and innovative "team of basic shape.
Third, a positive response to the company's internal control system, strengthen the daily management, eliminate no waste. Training Center in addition to the respective mine-related training students to eat, but also bear the text printed Branch, Internet companies, machinery department, the center accommodation, the relevant leadership and chairman of the external reception work. With the increase of personnel, the daily consumption is gradually increasing, how to ensure the health and delicious dishes to control the cost of the case, we have always been an important goal. As the chef, I am through long-term practice to explore, sum up some ways to reduce ct implementation of the fine management, the rational allocation of tasks, the cost control implemented to each employee who, in order to achieve the purpose of the implementation of the principle of "first-in-first-out" So that all kitchen staff are concerned about costs, control costs, completely eliminate no waste.
Fourth, strengthen health management, implementation of fire protection requirements. Strict implementation of the "Food Sanitation Law", to comply with the restaurant health system to prevent "disease from the mouth," to prevent food contamination and harmful substances on the dangers of dining, to protect everyone's and sundries drug isolation, food and natural ice isolation; cooking utensils implement the "four cross the border": a wash, two brush, three red, four disinfection; the same time, Environmental sanitation to take "four fixed" approach: people, set things, set time, set the quality; dicing lump sum, responsibility to the people. Personal hygiene to wash hands, cut nails; ground bath, barber; frequently changing overalls. Place the food cabinets, shelf time to keep clean, no mildew spot, the mouse track. Daily operation of the stove and wash the ground regularly, carefully wipe the restaurant floor and tables and chairs, to ensure strict operation between the ground, doors and windows, and the surrounding environmental health. Through our perseverance and efforts, in September the county food hygiene supervision and inspection, our work has been affirmed by the inspection staff, food service food safety rating was rated as "excellent." Fire work, kitchen work has always been one of the priorities. In order to implement the fire protection requirements, all employees must be required to "fire away from the fire, electricity off, gas off"; also from time to time to check the kitchen gas pipeline to prevent leakage caused by fire accidents, often check all kinds of electrical power Line, to prevent running power leakage caused by various types of fire or electric shock safety incidents. We strictly in accordance with the requirements to ensure food safety and fire safety, safety and economic operation of the company to provide due protection.
Recalling the past six months, in our joint efforts, we in the kitchen integrated management, staff quality, food quality, health and safety, cost control, and achieved certain results. But there are also some shortcomings: for example, some staff attitude is not enthusiastic, the kitchen management system has not yet formed. So in the future work, the need for further education and training, quality health and safety control and cost control. Obey the leadership, unity of staff, make up for deficiencies, so that the Group Training Center catering service level to a new level.
Hemingway in the creation of a prominent feature is the shape of a flesh and blood, the distinctive character of the image. Most of these characters are soldiers, journalists, bullfighters, hunters, fishermen, professional boxers, etc., Hemingway with a sincere heart to love them, with a simple ink to praise them. In them, the reader can see a group of distinctive "tough guy" character character image. Hemingway's protagonist is a typical character who has created all his features according to his own experience and created by artistic processing. Hemingway is an intuitionist, he believes that the image of the art of life and soul lies in its high degree of realism. "The writer's job is to tell the truth", and therefore stressed that writing with a sense of straightforwardness, his novel themes are mostly taken from personal experience and personal experience. As a teenager, Hemingway was very competitive. He was "loyal to all things first, and if he did not get first in a sport, he would give up that sport." This spirit is manifested in his short story "beat undefeated people", the old power failure of the bullfighter Manuel in order to safeguard the honor of the past, regardless of the brutal exploitation of the boss and the companions of goodwill discouraged, decided to play bullfighting . In the short life of "Francis Macomber's Short Happy Life," the author simply asked Wilson to borrow the language of Shakespeare, saying bluntly: "I do not care at all, people can only die once ... anyway this year, "He finally endured the test of morality and courage under violence, his death confirmed the dignity of his personality, where the author strongly praised the" tough guy "fear of death, indomitable attitude towards life. "Gamblers nuns and radio" in the gamblers suffered a robbery, not only bite the bullet and not hum, humor and humor to laugh freely, showing the death of the "relaxed" and "elegant.""Fifty thousand dollars" in the boxer to hold back the pain down the foul opponent, destroyed a double hoax. This flesh and blood fullness of the characters are the lives of the unfortunate and losers, but they are the spirit of the strong and winners, which is popular in Europe and America so-called "tough guy" character. II Hemingway's creative career, the young Hemingway's "tough guy" image is invincible warrior, reflects the young Hemingway's vigor and indomitable enterprising heart, and his later years of Hemingway's " Tough guy "image, it is the vicissitudes of life, repeated setbacks but not willing to fail the spirit of the winner. In his later years of the novel "the old man and the sea" is particularly prominent. Santiago in The Old Man and the Sea is Hemingway 's last tragic hero and the final conclusion of his tough personality.
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